Verizon Customers Report Phone Outages in the U.S., leaving many users frustrated. Thousands of people complained about losing mobile services. Phones in many states only showed SOS mode.
Customers reported problems with calls, texts, and internet access. Verizon confirmed a software issue was responsible for this outage. Engineers are now working to restore connections. People depend daily on Verizon’s service.
Verizon Customers Report Phone Outages in the U.S. Across Country
Thousands of Verizon users across the country faced network problems. Reports came from California, Florida, and many other states. According to DownDetector, nearly 23,000 reports were filed Saturday. Complaints started around noon and quickly reached thousands more. At the peak, reports stood at 22,953 outages.
Users reported phones stuck in SOS-only mode. SOS mode allows only emergency calls through other networks. This meant people could dial 911 but nothing else. Some people had no service, while others had unstable signals. Customers online said Verizon was underplaying the outage’s seriousness. Several claimed entire families and neighborhoods lost complete service.
Verizon Customers Report Phone Outages in the U.S. and Company Response
Verizon admitted the problem came from a software error. The company apologized for the inconvenience caused to customers nationwide. Engineers are working quickly to identify and solve the issue. Verizon also directed users to check the network status page.
By evening, the company said service restoration had already started. Some employees informed customers that fixes may take twelve hours. In certain places, half of Verizon customers had no service. For others, the signal kept going in and out. The situation reminded many of the October 2024 outage. That outage affected over 100,000 users across the United States.
Many angry customers criticized Verizon on social media platforms. They stressed that people rely heavily on mobile networks daily. Some people said the outage affected both work and personal communication. Others pointed out that service failure across states is not minor. Verizon repeated its apology and promised faster restoration this time.
Apple SOS Fix
Apple users were among the worst affected by the outage. Their phones displayed SOS or SOS-only in the status bar. Apple explained this happens when devices fail to connect locally.
Apple shared several steps to reconnect to mobile networks:
- Open Settings and turn on Airplane Mode.
- Wait fifteen seconds before disabling Airplane Mode again.
- Restart iPhone or iPad after switching back.
- Confirm the account status with the provider.
- Ensure there is proper network coverage locally.
- Update iPhone or iPad with the latest iOS version.
- Check for Network Provider Settings updates in Settings.
If these steps fail, contacting Verizon directly is recommended. Customers should also check SIM card and IMEI registration details. These issues sometimes prevent devices from connecting properly.Verizon Customers Report Phone Outages in the U.S., causing major frustration nationwide. Thousands faced problems with calls, texts, and the internet. Verizon apologized, promised faster service recovery, and assured ongoing improvements. Customers now wait for complete restoration soon.
